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Case Studies:
                                                                                         

Doctors Office
Fort Lee, New Jersey


Their backup device had failed. Their computer was running slowly.
On-Site Visit - Sunday Emergency Service Call:
USB backup hard drive failed. Created a complete system backup. Performed a quick tuneup. Suggested an on-line backup solution for better disaster recover options. Reconfigured MediSoft backup options. Setup on-line backup to back all documents, favorites, and Medisoft backup files.

Total Time Charged - 2.5 hours
On-Line backup solution $ 5.00 per month


Family Home
Wayne, New Jersey


Serious virus issues. Many pop ups, poor performance, Customer paid $50 for an advertised anti-virus program that made things worse.

Removed over 100 virus files and cleaned up over 2500 spyware issues. Closed all security holes opened by the original virus. Removed all unnecessary software. Installed software to help avoid dangerous sites and installed new protection software.

Time Charged 2 hours
Software $ Free



 

Family with three computers
Garfield, New Jersey


They were having various troubles keeping there computers working properly. They had issues printing over here, accessing the internet over there, keeping up with updates, virus and spyware issues. Mom and Dad were also concerned about the security on the machine they use to pay bills and that a neighbor might be draining their internet connection from their wireless router.

Configured security on wireless router, Configured a home network for file and printer sharing. Installed a consistant security and tune up software solution on all three systems that Mom and Dad could monitor from their computer. 

Total Time Charged - 3 hours
Software $45 per year complete.

Small Office
Montclair, New Jersey


Customer complained of "Maybe Printing", maybe it would print and maybe it wouldn't - network printer with several users. Also, when a fax was recieved, the internet would go down.

Installed a DSL filter on their fax line to resolve the issue with the fax line and the internet. Updated the printer drivers and improved the way they were connecting to the printer.

Time Charged 2 hours
Parts and Software $ Free

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